Welcome to The Craft Hotel
By accessing and using The Craft Hotel website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, you should not use our website.
1. General Information
These terms and conditions govern your use of The Craft Hotel website and any bookings or services you make through it. We reserve the right to modify or update these terms at any time, and any changes will be effective upon posting to this page.
2. Booking Terms
- All bookings made through our website are subject to availability.
- To complete a booking, you must provide valid and accurate details such as name, contact information, and payment details.
- By confirming a booking, you agree to the terms and conditions associated with the booking, including cancellation policies and fees.
3. Payment and Pricing
- Prices are displayed in [currency] and may be subject to change without notice. The final price will be confirmed at the time of booking.
- Payments can be made via credit card, debit card, or other accepted methods as listed on the website.
- Any applicable taxes or fees will be included in the final price displayed during the booking process.
4. Check-in and Check-out
- Check-in time is [check-in time] and check-out time is [check-out time]. Early check-in or late check-out may be available upon request and subject to availability.
- If you arrive after the check-in time, please inform us in advance to ensure a smooth check-in process.
5. Cancellation and Refund Policy
- Cancellations must be made at least 2 hours before the scheduled check-in time to be eligible for a full refund. Cancellations made after this time will not be refunded.
- No-shows or failure to check-in on the scheduled date will result in the full booking amount being charged.
6. Privacy Policy
- We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
7. Guest Responsibilities
- You agree to use the hotel facilities and services in a responsible manner and not to engage in any behavior that could cause harm or inconvenience to other guests or hotel staff.
- You are responsible for any damages caused by you or your guests during your stay, and you agree to compensate the hotel for any repair or cleaning costs incurred.
8. House Rules
- Smoking is prohibited inside hotel rooms and indoor public areas. Designated smoking areas are provided outside the hotel.
- Pets may be allowed, but only in specific rooms and upon prior approval. An additional fee may apply.
- Loud noise, disruptive behavior, or illegal activities will not be tolerated and may result in immediate eviction from the premises.
9. Liability
- The Craft Hotel is not liable for any loss, damage, or injury to personal property or guests during their stay, unless caused by negligence or intentional misconduct of hotel staff.
- We are not responsible for any disruptions or inconveniences caused by events outside our control, such as natural disasters, strikes, or government actions.
10. Force Majeure
- The Craft Hotel will not be held responsible for any failure or delay in performing our obligations under these terms if the delay is caused by circumstances beyond our control, including but not limited to natural disasters, war, or other unforeseen events.
11. Intellectual Property
- All content on this website, including text, images, logos, and designs, is owned by The Craft Hotel or its affiliates and is protected by copyright laws. You may not copy, reproduce, or use this content without prior written permission.
12. Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of [Country/State], and any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Haryana, India.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
The Craft Hotel
Email: thecraftofficial1@gmail.com
Phone: 8278258700
Address: The craft hotel and restaurant Near ib collage, gt.road panipat