At DONO Rooms.com, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring a secure and trustworthy booking experience.
1. Information We Collect
When you use our website or mobile app, we may collect the following information:
Personal Details: Name, contact number, email address, and government-issued ID for KYC.
Booking Details: Check-in/check-out dates, room preferences, and payment information.
Device & Usage Information: IP address, browser type, and usage data to improve our services.
2. How We Use Your Information
We use the information collected to:
Process and confirm your bookings.
Complete the online KYC verification for your safety.
Send booking confirmations, updates, and promotional offers.
Improve our website and app performance and customer experience.
3. Sharing Your Information
Your personal data is never sold or rented. We may share your information only with:
Our partner hotels for reservation and check-in purposes.
Legal authorities if required by law or to protect rights and safety.
Trusted third-party service providers (e.g., payment gateways) under strict confidentiality agreements.
4. Data Security
We implement strong security measures to safeguard your data. All sensitive information, including KYC and payment details, is encrypted and stored securely.
5. Cookies
Our website may use cookies to enhance user experience, remember preferences, and gather analytical data. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access or update your personal information.
Request deletion of your data, where applicable.
Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: donorooms@gmail.com
📞 Phone: 8800088823
📍 Address: [Your Office Address]